Limit of Liability

Please note that the information found on http://store.parrysoundrona.com reflects data available to Parry Sound RONA at the time the site was developed. It represents the best information we were able to obtain overall. Despite the care taken by Parry Sound RONA in ensuring accuracy of such information, errors may have occurred.

There are no guarantees, expressed or implied, with respect to the Parry Sound RONA  site and/or any of the information it contains. Some actual items may vary slightly from the illustrations shown in the "STORE" section of the Parry Sound RONA site. For accurate descriptions of products, please refer to the descriptive texts that appear to the right of product illustrations.


RONA reserves the right to cancel an Internet order at any time and without further notice.

Targeted Clientele

The addition of an e-commerce section to the Parry Sound RONA site is intended strictly for the use of consumers and for their enjoyment of the practical benefits afforded by this novel approach to shopping. Accordingly, RONA will only honour consumer-generated Internet site transactions.

Methods of Payment/Billing

Payment on ACCOUNT is the only accepted method of settling purchases on Parry Sound RONA at this time.

Prices

The prices shown in the Parry Sound RONA Catalog section are the same as in-store prices in Parry Sound RONA. However, due to market conditions, the price and/or the availability of certain products may vary from those of products offered in-store.

Because of unforeseeable market fluctuations, Parry Sound RONA reserves the right to modify prices on products sold through its Internet site at any time, without prior notice. All prices quoted on the RONA Internet site are in Canadian dollars and may vary from those in effect at Corporate RONA stores for the same items. Federal and provincial taxes are not included in the prices quoted.

Home Delivery or In-store Pick-up

RONA offers two delivery options for goods ordered on its Internet site: in-store pick-up and home delivery.

Delivery is only available in our Delivery ZONES 1-3 (Parry Sound and Area) 

In-store pick-up
You can PICK UP your order, free of charge, at the RONA Parry Sound RONA. The products you have ordered will be available at the RONA store you will have selected within 14 days following the confirmation of your order. The designated store will get in touch with you to notify you of your order’s arrival. You will need to sign an acknowledgment of receipt when picking up your order.

Home delivery
Delivery charges vary depending on the destination address. Delivery periods vary depending on destinations. Generally, items ordered on http://store.parrysoundrona.com are delivered within 2 to 5 days following the confirmation of your order. Delivery to remote locations may require up to 7 business days. However, orders placed after 12 p.m. on Fridays will not be processed until the following Monday. 


Payment for your order needs to have been processed and accepted before Parry Sound RONA proceeds with delivery of your order.

Canceling an Order

To cancel an order made through the website of Parry Sound RONA, you simply have to contact RONA's Internet Customer Service within the first 24 hours following confirmation of your order. You may do so by calling, 705-746-5894. Customer Phone Service is available from Monday through Friday, between 7 a.m. and 6 p.m. ET. Please refer to the order number of your purchase and Parry Sound RONA will credit your account with the amount of that purchase at the earliest convenience possible.

Returning Merchandise

Parry Sound RONA accepts returns of items purchased on our site up to 14 days following the date of purchase. The total amount of the returned merchandise purchased on-line will be credited to the account debited at the time of purchase. Construction plans are not refundable. Gift cards are not returnable, nor can they be exchanged for cash. All products MUST be returned in the original packaging.

Where to return merchandise?
You may return merchandise within 14 days following purchase by dropping it off at Parry Sound RONA.

Note:

• If the merchandise you received was in good condition at the time of delivery, you must assume costs connected with the original delivery and the return of the merchandise.

Guarantees

RONA accepts returns of items purchased on Parry Sound RONA up to 14 days following purchase. In cases of product defects, the manufacturer's guarantee will apply.

Responsibility

Should Parry Sound RONA be found responsible pursuant to a claim by one of its Internet customers, its liability will be limited to the aggregate of the amounts paid by the customer to Parry Sound RONA for purchases made through its Internet site.

The foregoing notwithstanding, customers are entitled to all the rights provided under applicable laws and regulations, and must abide by the obligations provided under the same laws and regulations. 

Any dispute arising from sales or credits, or from any failure with respect to the conditions that apply to Parry Sound RONA Internet sales will fall under the jurisdiction of the Ontario courts.

Force of Nature

Internet site customers agree Parry Sound RONA will not be held responsible for its failure to execute its obligations, nor for the damage/losses incurred as a result of a fortuitous event (force of Nature) or act of God.

Internet Customer Service Contact Information

Should you have any questions on the catalog section or about an order, kindly get in touch with Parry Sound RONA at any time by contacting Customer Service (e-mail), or by calling 705-746-5894, Monday through Friday, between 8 a.m. and 5 p.m. Fax : 705-746-4593.